- Our Advantage
Building trust with you and your customers is our number one priority. We send customer satisfaction surveys to your customers after every delivery to back up our customer satisfaction efforts and to provide proof points for you. Our decades of industry experience have established a foundation of reliability and trust in the market.
We use the latest technology to offer your team full visibility into our delivery process. Get minute-by-minute updates on which products are in the sortation, loading and delivery stages. You'll be able to offer your customers the same visibility and show how their package is tracking toward them — right up to their doorstep.
Roughly 25% of online purchases are ordered with the intent to return and returns actually comprise around 30% of online orders made, according to Forbes. Your e-commerce process needs to include the infrastructure to support and manage returns on an ongoing basis. We manage the burden of returned inventory for you, while you focus on what matters most — growing your business.