If there is anything we have learned during these past few months, it is that we are a resilient group. The establishment of a COVID-19 committee back in February, prior to the pandemic fully breaking out, has helped us stay ahead of the curve while working to help flatten it. The roll out of new procedures to adhere to shifting public health guidelines has been nothing less than impressive.
“...we have continued as an essential business: managing, sorting and delivering hundreds of thousands of items”
It has been with pride that I have witnessed how we have seamlessly adapted our daily routines to include: temperature checks, social distancing, personal protective equipment, and modified delivery procedures, all without skipping a beat. During this time, we have continued as an essential business: managing, sorting and delivering hundreds of thousands of items for our retail, manufacturer and 3PL partners during the process.
We have faced difficult circumstances and unique challenges that have created moments for both individual and workplace reflection. Personally, I have gained an enhanced appreciation and respect for the men and women that make up our organization at every level.
I am confident that, true to our core values of: teamwork, customer focus, honesty, integrity and accountability, we will remain resilient, unwavering in our commitment and dedication to both physical and emotional well-being.
Despite all the barriers put before us, we have grown at a steady pace. We have adapted processes and expanded the business steadily over the past few years. I remain confident that we will persist and overcome COVID-19 an even stronger unit.